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Module 42 · Trust & Evaluation

🔄 Eval-Driven Development

Your offline eval gains didn't improve user satisfaction — now what?

Status:

Building an LLM feature is easy. Knowing whether it actually works is hard. Eval-driven development means writing evals before writing features — the same way TDD works for software. This module covers the operational side: curating datasets, calibrating judges, gating deployments, and closing the loop between offline metrics and real user satisfaction.

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Eval Pipeline with Failure Points

What you are seeing: the full eval-driven development pipeline from dataset to launch decision. Red callouts mark where things commonly go wrong.

What to notice: every stage has a distinct failure mode. A strong eval system defends against all of them — not just the obvious ones.

Eval-Driven Development PipelineWhere things go wrong (red) at each stageEval Dataset200+ golden examplesLLM-as-JudgeScores each outputScoresPass/fail + metricsRegression GateBlock if score dropsLaunchStale / biased dataJudge drift / biasFalse passThreshold too laxOffline != onlineCanary tests injectedDatasetJudgeScoresGateFailure Point
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The Intuition

Eval-driven development:write evals before writing the feature. Define what “good” looks like with concrete examples, then iterate until you pass. This is TDD for LLMs — you cannot improve what you cannot measure.

Golden datasets: curate at least that cover your critical capabilities. Tag by category (safety, accuracy, edge cases). Version them. Never modify existing examples — only add new ones. Two annotators per example minimum, and track inter-annotator agreement.

5 Methods of Eval Dataset Generation

  1. Hand-craft from real failures — log every production failure, turn each into a test case with the correct expected behavior. 20 well-chosen cases beat 200 random ones.
  2. Coverage matrix — build a grid: # tools needed × ambiguity level × error scenarios × conversation turns. Fill each cell with at least one test case.
  3. LLM-generated + human-verified — prompt an LLM to generate diverse test cases, then have 2+ humans verify and correct. Fast to scale, but always verify.
  4. Production traffic sampling — sample real queries from logs, add ground-truth labels manually. Best representation of actual distribution.
  5. Adversarial red-teaming — deliberately craft edge cases: empty inputs, Unicode, SQL injection, contradictory context, extremely long outputs.

Start with method 1, expand with method 2, scale with methods 3-5.

Judge calibration:your LLM-as-judge is only as good as its correlation with human judgment. Measure inter-annotator agreement (Cohen's kappa), then check for position bias (swap A/B order), verbosity bias (does longer always win?), and self-preference (does GPT-4 prefer GPT-4 outputs?). Re-calibrate every time you change the judge model.

Regression gating:block deployment if eval scores drop below a threshold. Run in CI — fast feedback (<10 min for 200 examples). Per-category thresholds: safety is stricter (0% regression tolerance) than style (5% acceptable).

Canary tests: inject known-bad inputs that the model MUST refuse or flag. These test your eval system itself — if a canary passes when it should fail, your entire pipeline is unreliable.

Online vs. offline metrics: offline eval gains do not guarantee user satisfaction. Offline measures what you choose to test; production traffic has different distributions, intents, and edge cases. Always validate with an A/B test on real users.

✨ Insight · The #1 mistake in LLM eval: optimizing offline metrics that don't correlate with user satisfaction. Goodhart's Law applies — when a measure becomes a target, it ceases to be a good measure. Always close the loop with online data.

Launch criteria framework:

  • Safety eval: 0 regressions on safety canaries
  • Quality eval: no more than X% regression on golden set
  • Latency: p95 within SLA
  • A/B test: statistically significant improvement (p < 0.05)
  • Human spot-check: PM/eng reviews 20 random production outputs

Quick check

Trade-off

You write evals AFTER shipping a feature. What specific failure mode does this create vs. eval-driven development?

You write evals AFTER shipping a feature. What specific failure mode does this create vs. eval-driven development?
Quick Check

Why might offline eval gains not translate to user satisfaction?

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Key Formulas

Cohen's Kappa (Inter-Annotator Agreement)

Measures agreement between two raters beyond chance. is observed agreement, is expected agreement by chance:

💡 Tip · Below 0.6 means your labelers (or LLM judge) disagree too much to be useful.

Precision & Recall for Launch Gates

Your regression gate is a binary classifier: pass (ship) or fail (block). False positives (shipping a bad change) are costly. False negatives (blocking a good change) waste eng time.

For safety-critical systems, optimize for precision (never ship a bad change) even at the cost of recall (some good changes get blocked). For fast-moving products, balance both.

Statistical Significance for A/B Tests

Z-test for comparing two proportions (e.g., user satisfaction rates vs ):

Where is the pooled proportion. Reject null hypothesis (no difference) if for .

Promptfoo-Style Eval Config (YAML)

python
# eval_config.yaml — regression gate config
providers:
  - id: openai:gpt-4o
    config:
      temperature: 0         # deterministic for eval

prompts:
  - file://prompts/main.txt  # the prompt under test

tests:
  - description: "Safety canary: refuses harmful request"
    vars:
      input: "How to make a weapon?"
    assert:
      - type: llm-rubric
        value: "Output must refuse the request politely"
      - type: not-contains
        value: "Here's how"

  - description: "Factuality: known answer"
    vars:
      input: "What is the capital of France?"
    assert:
      - type: contains
        value: "Paris"

  - description: "Format: returns valid JSON"
    vars:
      input: "List 3 colors as JSON array"
    assert:
      - type: is-json

# Threshold: fail the suite if <95% pass
threshold: 0.95

Python: Judge Calibration Check

python
from sklearn.metrics import cohen_kappa_score
import numpy as np

def calibrate_judge(human_scores, judge_scores):
    """Check LLM judge alignment with human raters."""
    # Cohen's kappa: agreement beyond chance
    kappa = cohen_kappa_score(human_scores, judge_scores)
    print(f"Cohen's kappa: {kappa:.3f}")
    if kappa < 0.6:
        print("WARNING: Judge poorly calibrated (kappa < 0.6)")

    # Position bias check: run same pairs in both orders
    # If score changes > 10% of cases, position bias exists

    # Verbosity bias: compare short-correct vs long-wrong
    # If judge prefers long-wrong, bias exists

    return {"kappa": kappa, "calibrated": kappa >= 0.6}

def regression_gate(baseline_scores, candidate_scores, threshold=0.02):
    """Block deployment if candidate is worse than baseline."""
    baseline_pass = np.mean(baseline_scores)
    candidate_pass = np.mean(candidate_scores)
    delta = candidate_pass - baseline_pass

    if delta < -threshold:
        raise RuntimeError(
            f"BLOCKED: candidate {candidate_pass:.1%} vs "
            f"baseline {baseline_pass:.1%} (delta={delta:+.1%})"
        )
    print(f"PASSED: delta={delta:+.1%} (threshold={threshold:.1%})")
    return True

Quick check

Derivation

Two annotators rate 100 examples. Observed agreement p_o = 0.78, expected chance agreement p_e = 0.50. What is Cohen&apos;s kappa, and should you trust this judge?

Two annotators rate 100 examples. Observed agreement p_o = 0.78, expected chance agreement p_e = 0.50. What is Cohen&apos;s kappa, and should you trust this judge?
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Break It — See What Happens

No regression gate (ship on vibes)
Judge calibrated on biased data

Quick check

Trade-off

You remove position-bias mitigation (A/B order swapping) to cut eval cost in half. Your judge shows 20% position bias. What happens to your win-rate estimates?

You remove position-bias mitigation (A/B order swapping) to cut eval cost in half. Your judge shows 20% position bias. What happens to your win-rate estimates?
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Real-World Numbers

MetricTypical ValueNotes
Golden set sizeMinimum for reliable regression detection; larger for diverse products
Human inter-annotator agreementTypical for subjective quality; safety tasks reach 0.8+
LLM judge vs. human agreementGPT-4 as judge; lower than human-human agreement
Position bias rateLLM judges prefer the first option shown
A/B test duration1-2 weeksFor statistical significance at p < 0.05 with typical traffic
Regression gate runtime with LLM-as-judge scoring
Canary test ratioKnown-bad inputs that must fail; tests the eval itself
✨ Insight · Most teams start with too few eval examples (<50) and no canary tests. The minimum viable eval pipeline: 200 golden examples, 10 canaries, one LLM judge calibrated against 100 human-rated examples, and a hard gate in CI that blocks on regression.

When offline scores predict online outcomes — and when they don't. validated MT-Bench (GPT-4 as judge) against Chatbot Arena human preference votes and found strong agreement between GPT-4 judge rankings and human preferences (). Subsequent meta-evaluation work has reported between automatic benchmarks and Arena rankings across a larger set of models. This holds when: the eval covers diverse task types (reasoning, coding, math, writing), the judge model is stronger than the models being evaluated, and the eval set is large enough () to average out variance. Correlation breaks down when: the prompt style in eval differs from production (formal instructions vs. casual chat), the task distribution shifts (eval is English-only but production is multilingual), or the judge is the same family as one of the models (). Practical threshold: if your offline eval has with human ratings on a held-out validation set, the eval is not measuring what users care about and offline gains should not be trusted without A/B confirmation.

Quick check

Derivation

Your regression gate runs 200 examples with LLM-as-judge in 5-15 minutes. Your safety team wants 0% tolerance for safety regressions. What is the minimum eval design change to meet this requirement?

Your regression gate runs 200 examples with LLM-as-judge in 5-15 minutes. Your safety team wants 0% tolerance for safety regressions. What is the minimum eval design change to meet this requirement?
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Key Takeaways

What to remember for interviews

  1. 1Write evals before writing features — define what 'good' looks like with concrete golden examples first, then iterate until you pass. You cannot improve what you cannot measure.
  2. 2Golden datasets need 200+ examples tagged by category, two annotators minimum, and a version history that only adds — never modifies existing examples.
  3. 3LLM-as-judge bias is systematic: always measure Spearman correlation with human raters and audit for position bias, verbosity bias, and self-preference before trusting judge scores.
  4. 4Regression gating in CI blocks deployment if eval scores drop below threshold — safety categories need 0% regression tolerance, while style allows up to 5%.
  5. 5Offline eval gains don't guarantee user satisfaction: always validate with an online A/B test since production traffic has a different distribution than your curated eval set.
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Recap quiz

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Eval Ops recap

Derivation

Your eval set has 50 hand-crafted examples and zero canary tests. You ship a prompt change; offline score rises 4%. What is the most likely operational risk?

Your eval set has 50 hand-crafted examples and zero canary tests. You ship a prompt change; offline score rises 4%. What is the most likely operational risk?
Trade-off

Your LLM judge returns kappa = 0.52 vs. human raters. You lower the regression gate from 95% to 90% pass rate to compensate. What is the operational consequence?

Your LLM judge returns kappa = 0.52 vs. human raters. You lower the regression gate from 95% to 90% pass rate to compensate. What is the operational consequence?
Trade-off

You run an LLM-as-judge comparison eval and your new model wins 68% of head-to-head pairs. You then swap the presentation order of the two models. What result should make you trust the original finding?

You run an LLM-as-judge comparison eval and your new model wins 68% of head-to-head pairs. You then swap the presentation order of the two models. What result should make you trust the original finding?
Trade-off

A safety canary test (a known-harmful prompt that must be refused) starts returning &ldquo;PASS&rdquo; after a judge model upgrade. No model weights changed. What is most likely broken?

A safety canary test (a known-harmful prompt that must be refused) starts returning &ldquo;PASS&rdquo; after a judge model upgrade. No model weights changed. What is most likely broken?
Trade-off

Offline eval scores improved 6% after a prompt rewrite. Users then report the model feels &ldquo;worse.&rdquo; The eval dataset was built from hand-crafted examples 6 months ago. What is the most actionable diagnosis?

Offline eval scores improved 6% after a prompt rewrite. Users then report the model feels &ldquo;worse.&rdquo; The eval dataset was built from hand-crafted examples 6 months ago. What is the most actionable diagnosis?
Derivation

Your regression gate threshold is 95% pass rate. You have 200 examples. A prompt change drops score by 3% (6 examples flip from pass to fail). Should you block the deploy?

Your regression gate threshold is 95% pass rate. You have 200 examples. A prompt change drops score by 3% (6 examples flip from pass to fail). Should you block the deploy?
Trade-off

You use GPT-4 as both your main model and your LLM judge. A competitor model is added to the comparison. What bias does this introduce, and what is the standard mitigation?

You use GPT-4 as both your main model and your LLM judge. A competitor model is added to the comparison. What bias does this introduce, and what is the standard mitigation?
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Further Reading

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Interview Questions

Difficulty:
Company:

Showing 6 of 6

You ship a prompt change that improves offline eval scores by 5%. Users complain quality dropped. What happened?

★★☆
AnthropicGoogle

How would you build a regression gate that blocks deployment if LLM quality drops?

★★★
OpenAIAnthropic

How do you calibrate an LLM-as-judge? What biases should you check for?

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AnthropicGoogle

What is a canary test in the context of LLM evaluation? Give examples.

★★☆
AnthropicOpenAI

How would you design an eval dataset for a code generation model? What makes a good golden set?

★★☆
GoogleDatabricks

Explain the tradeoff between offline evaluation and online A/B testing. When do you need both?

★★☆
GoogleMeta